Privacy Policy
Your privacy matters to us. This policy explains how Uquestra collects, uses, and protects your personal information when you use our career development platform.
Information We Collect
When you interact with our platform, we collect information that helps us provide better services. This includes details you provide directly when creating an account, enrolling in courses, or contacting our support team.
We collect the following types of information:
- Personal identification information including your name, email address, and phone number
- Professional information such as your current role, industry experience, and career goals
- Learning preferences and course completion data to personalize your experience
- Technical information including IP address, browser type, and device information
- Communication records when you contact us for support or feedback
We also automatically collect certain information through cookies and similar technologies to improve website functionality and analyze usage patterns.
How We Use Your Information
Your information helps us create a personalized learning experience and maintain our service quality. We use this data to match you with relevant course content, track your progress, and provide certificates upon completion.
We never sell your personal information to third parties. Your data is used exclusively to enhance your learning experience and communicate important updates about our services.
Specific uses include:
- Creating and managing your user account and profile
- Delivering course content and tracking your learning progress
- Sending important notifications about course updates or platform changes
- Providing technical support and responding to your inquiries
- Improving our platform based on usage analytics and user feedback
- Generating anonymized reports for internal business purposes
Data Storage and Security
We implement industry-standard security measures to protect your personal information. Our servers use encryption protocols, and access to your data is strictly limited to authorized personnel who need it to provide our services.
Your data is stored on secure servers located in reputable data centers with physical and digital security measures. We regularly update our security protocols and conduct security audits to maintain the highest protection standards.
While we take extensive precautions, no internet transmission is completely secure. We encourage you to use strong passwords and keep your login credentials confidential. If you suspect any unauthorized access to your account, contact us immediately.
Your Privacy Rights
You have several rights regarding your personal information. These rights ensure you maintain control over your data and can make informed decisions about your privacy.
- Access your personal data and request a copy of information we hold about you
- Correct inaccurate or incomplete information in your profile
- Delete your account and associated data, subject to legal retention requirements
- Restrict certain processing activities while maintaining your account
- Export your data in a commonly used format for transfer to other services
- Withdraw consent for marketing communications at any time
To exercise these rights, contact our privacy team using the information provided below. We'll respond to your request within 30 days and guide you through the process.
Data Sharing and Third Parties
We work with trusted service providers to deliver our platform and services. These partners are carefully selected and bound by strict confidentiality agreements. They only access information necessary to perform their specific functions.
We may share your information in these limited circumstances:
- With course instructors to facilitate learning and provide personalized feedback
- With payment processors to handle subscription and course purchases securely
- With analytics providers to understand platform usage and improve services
- With customer support tools to provide timely assistance
- When required by law or to protect our legal rights and user safety
All third-party partners must demonstrate appropriate security measures and comply with applicable privacy laws. We never share information for marketing purposes without your explicit consent.
Data Retention
We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. Account information remains active while you use our platform and for a reasonable period afterward.
Course completion records and certificates are maintained longer to verify your achievements and comply with educational standards. Marketing communications data is deleted promptly when you unsubscribe.
When you delete your account, we remove personal identifiers within 90 days, though some anonymized data may be retained for business analytics and legal compliance purposes.
Cookies and Tracking
Our website uses cookies to enhance your browsing experience and provide personalized content. These small files help us remember your preferences, keep you logged in, and analyze how you use our platform.
You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some platform features. We use both session cookies that expire when you close your browser and persistent cookies that remain until deleted.
We do not use cookies for advertising or tracking across other websites. Our cookies are strictly functional and designed to improve your learning experience on our platform.
Children's Privacy
Our services are designed for adults and we do not knowingly collect information from children under 16 years of age. If we discover that we have inadvertently collected personal information from a child, we will delete it promptly.
Parents or guardians who believe their child has provided personal information should contact us immediately. We will take steps to verify the concern and remove any inappropriate information from our systems.
International Data Transfers
While our primary operations are based in Azerbaijan, some of our service providers may process data in other countries. When data is transferred internationally, we ensure appropriate safeguards are in place to protect your privacy rights.
We only work with providers in countries with adequate data protection laws or under specific contractual protections that meet international privacy standards.
Policy Updates
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our platform before the changes take effect.
We encourage you to review this policy regularly to stay informed about how we protect your information. Your continued use of our services after policy updates indicates your acceptance of the revised terms.
Contact Us About Privacy
If you have questions about this privacy policy or how we handle your personal information, please reach out to us.
Email: [email protected]
Address: 6 Badalbayli Street, Sumqayit 5008, Azerbaijan
Phone: +994 50 851 42 43
This Privacy Policy is effective as of January 15, 2025